What is Salesforce?

Salesforce CRM is a SaaS product of Force.com. It is the world leading CRM tool with the most innovative features to manage your presales, sales, aftersales and marketing activities.

This was about the standard Salesforce CRM features which are easy to use most innovative and highly automated system which makes your crucial data to be managed in the most effective way. This data management on salesforce called practices in lead management, account management, contracts management, your sales pipeline, and forecasting in the most effective tracking, customer support management. Reporting and analytics was never so easy before since salesforce started high end reporting and dynamic dashboards you can view your data in one place.

Now its open end, force.com platform which gives you the freedom to develop, customize and configure your own system for any instance, not just the standard CRM functionality. You can develop your own applications like warehouse management system, recruitment and payroll management, project management, surveys, etc and all this too without knowing any coding ( Programming Skills). 80% customization and 20% coding make salesforce the most efficient tool for any organization.

Salesforce provides:

• software as a service
• Platform as a service
• Infrastructure as a service

There are a lot of features and benefits that come with a Salesforce subscription.

• Flexibility and Customization
• Customer information
• Time management
• Cloud Of Trust
• Team collaboration
• Account Arranging